At Boldman Clothing Shop, we’re committed to making your adventure-ready shopping experience as smooth as possible. Below you’ll find answers to our most common questions about products, shipping, returns and more.
About Our Products
What types of clothing does Boldman specialize in?
We specialize in performance apparel for active lifestyles, including boardshorts, pants, rashguards, tees, and walkshorts designed for surf, urban exploration, and coastal-inspired adventures.
Are your products suitable for water sports?
Absolutely! Our boardshorts and rashguards are specifically designed with water sports in mind, featuring quick-dry fabrics and durable construction to withstand your most adventurous sessions.
Ordering & Account
What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for secure and convenient checkout.
Can I track my order?
Yes! You’ll receive a shipping confirmation email with tracking details as soon as your order leaves our Fresno warehouse. You can track your package 24/7 using the provided tracking number.
Shipping & Delivery
Where do you ship to?
We ship worldwide to most countries (excluding some Asian and remote regions). Our global shipping partners include DHL, FedEx, and EMS to ensure reliable delivery wherever your adventures take you.
How long does shipping take?
- Standard Shipping: 10-15 business days after dispatch via DHL/FedEx ($12.95 flat rate)
- Free Shipping: 15-25 business days after dispatch via EMS (for orders over $50)
How can I qualify for free shipping?
Simply place an order totaling $50 or more and select the free shipping option at checkout. This is a great opportunity to stock up on multiple adventure essentials!
Returns & Exchanges
What’s your return policy?
We offer a 15-day return window from the delivery date. If your gear isn’t the perfect fit for your adventures, contact our customer service team at [email protected] to initiate a return.
Who pays for return shipping?
The customer is responsible for return shipping costs unless the item arrived damaged or incorrect. We recommend using a trackable shipping method for returns.
Customer Service
How can I contact customer service?
Our adventure-ready support team is available via email at [email protected]. You can also reach us by mail at our headquarters: 3423 Center Avenue, Fresno, US 93710.
What are your customer service hours?
Our team monitors emails Monday through Friday during business hours (9am-5pm PST), and we strive to respond to all inquiries within 24 hours.
Still have questions? Our team of adventure enthusiasts is always happy to help! Email us at [email protected] and we’ll get you the answers you need to gear up for your next bold move.