At Boldman Clothing Shop, we stand behind our adventure-ready apparel just like we stand behind our customers. If your gear doesn’t meet your expectations, our straightforward returns process has you covered.

Our Return Policy

We accept returns and exchanges within 15 days of receiving your order. All items must be:

  • Unworn, unwashed, and in original condition
  • In original packaging with tags attached
  • Accompanied by proof of purchase

Non-Returnable Items

For hygiene reasons, we cannot accept returns on rashguards that have been removed from their original packaging.

How to Return or Exchange

Step 1: Submit Your Request

Email our Adventure-Support Team at [email protected] with the following information:

Subject: Return/Exchange Request – Order #[Your Order Number]

Body:
Hello Boldman Team,

I would like to request a [return/exchange] for my order #[Your Order Number].
Item(s) to return: [Product Name, Size, Color] Reason for return: [Please specify] Preferred resolution: [Refund/Exchange for (specify product)]
My shipping address is:
[Your Full Name] [Street Address] [City, State/Province, Postal Code] [Country]
Please let me know the next steps.

Best regards,
[Your Name]

Step 2: Wait for Approval

Our team will respond within 2 business days with:

  • Return authorization
  • Shipping instructions
  • Return address (3423 Center Avenue, Fresno, US 93710)

Step 3: Ship Your Return

Package your items securely and ship to our Fresno facility. We recommend:

  • Using a trackable shipping method
  • Retaining your shipping receipt until process is complete
  • Including the original packing slip or order confirmation

Refund Process

Once we receive and inspect your return:

  • Timing: Refunds process within 5 business days
  • Method: Funds return to your original payment method (Visa, MasterCard, JCB, or PayPal)
  • Shipping Costs: Original shipping fees are non-refundable

Exchanges

For size or product exchanges:

  • We’ll ship your new item once we receive the return
  • Price differences will be charged/refunded as needed
  • Follow the same process as returns, specifying “exchange” in your request

International Returns

For adventurers outside the US:

  • You’re responsible for return shipping costs
  • Customs fees are non-refundable
  • Processing may take additional time

Adventure-Support Team

Questions? Contact us at [email protected] – we’re as reliable as our rashguards!

Now get back to your adventures – we’ll handle the rest!